Privacy Policy

Garuda Retail App (“Garuda”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services.

By using Garuda Retail App, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Mobile number

  • Email address

  • Shop name and shop details

  • Business address

b) Business & Usage Information

  • Product details uploaded by the shopkeeper

  • Billing and transaction records

  • Inventory and stock data

  • App usage data and activity logs

c) Device Information

  • Device type, operating system, and app version

  • IP address (used only for security and analytics)


2. How We Use Your Information

We use your information to:

  • Provide and improve Garuda services

  • Enable billing, catalogue, stock, and loyalty features

  • Communicate important updates and service-related messages

  • Provide customer support

  • Improve app performance and user experience

  • Ensure security and prevent fraud

We do not sell or rent your personal information to third parties.


3. Data Sharing & Disclosure

We may share limited information only when:

  • Required by law or government authorities

  • Necessary to protect Garuda’s legal rights

  • Required to provide services through trusted technology partners

All partners are bound by strict confidentiality agreements.


4. Data Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no digital system is completely secure.


5. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.


6. User Rights

You have the right to:

  • Access your personal information

  • Update or correct your details

  • Request deletion of your account and data

  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.


7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.


8. Children’s Privacy

Garuda Retail App is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.


9. Third-Party Links

Our app or website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@garudaretail.com
📞 Phone: +918602377517
🌐 Website: https://garudaretail.com/


Garuda Retail App
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